This Privacy Policy explains how jd99.asia collects, uses, stores, discloses, and protects the personal information of players and visitors. Please read it carefully before registering an account or using any part of the jd99 platform.
Last Updated: 1 June 2026 | Version 3.1 | Applies to all jd99 accounts and platform interactions
These principles guide every data-related decision made at jd99. The full policy below is the authoritative document.
All data transmitted between your device and jd99 servers is encrypted using 256-bit SSL — the same standard used by major Malaysian financial institutions including Maybank and CIMB.
jd99 does not sell, rent, or otherwise transfer your personal information to third-party marketing entities. Your data is used solely for platform operation and legal compliance.
jd99's data handling practices are aligned with the Malaysian Personal Data Protection Act (PDPA) 2010. Malaysian players retain rights of access, correction, and withdrawal of consent.
jd99 collects only the personal data that is strictly necessary for account operation, identity verification, fraud prevention, and regulatory compliance. No surplus data is collected.
Personal data stored by jd99 is held on access-controlled servers with encryption at rest. Passwords are stored using one-way cryptographic hashing — they cannot be read by any jd99 employee.
In the event of a data breach that materially affects your personal information, jd99 will notify affected players and relevant authorities within applicable regulatory timeframes.
Scope: This Privacy Policy applies to all personal data processed by jd99.asia in connection with the operation of its online casino and sportsbook platform, including data collected via the website, live chat, customer support channels, and payment processing interactions. It should be read alongside the jd99 Terms & Conditions.
1.1 For the purposes of applicable data protection legislation, the data controller responsible for personal data processed in connection with the jd99 platform is jd99.asia and its affiliated operating entities (collectively, "jd99", "we", "us", or "our").
1.2 Questions relating to this Privacy Policy or to the exercise of any data subject rights described herein should be directed to jd99 via the contact details set out in Section 14.
jd99 collects personal data in the following categories, depending on the nature of your interaction with the platform:
jd99 uses your personal data for the following purposes:
jd99 processes your personal data on the following legal bases, depending on the processing activity in question:
5.1 jd99 does not sell, rent, or licence your personal data to third parties for their own marketing purposes.
5.2 jd99 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual data protection obligations:
5.3 In the event of a corporate transaction involving jd99 (including a merger, acquisition, or asset sale), personal data may be transferred as part of such transaction, subject to equivalent data protection obligations.
6.1 jd99 uses cookies and similar tracking technologies on the platform for the following purposes:
6.2 You may control non-essential cookies through your browser settings. Disabling all cookies may affect platform functionality. jd99 does not use third-party advertising or cross-site tracking cookies.
7.1 jd99 retains personal data for as long as your account remains active and for such additional period thereafter as is required by applicable law or legitimate business necessity.
7.2 Transaction records and account history are retained for a minimum of seven years following account closure, as required by anti-money laundering legislation applicable to gaming operators.
7.3 Communications data (live chat logs, support emails) is retained for a minimum of two years from the date of the communication.
7.4 Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.
Subject to applicable law, you have the following rights in respect of your personal data held by jd99:
To exercise any of these rights, please contact jd99 via the channels described in Section 14. jd99 will respond to all valid requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days, with notice to the requestor.
9.1 jd99's primary data processing operations are conducted within the jurisdiction of its operating licence. Where personal data is transferred to recipients in other jurisdictions — for example, to game technology providers or payment processors operating internationally — jd99 ensures that appropriate safeguards are in place, including contractual data protection clauses no less protective than those required by applicable data protection law.
9.2 By registering an account with jd99, you acknowledge that your personal data may be transferred and processed in jurisdictions outside Malaysia, subject to the safeguards described in this section.
10.1 The jd99 platform is strictly restricted to individuals who are at least 21 years of age. jd99 does not knowingly collect personal data from individuals below this age. Registration by minors is prohibited and constitutes a breach of the jd99 Terms & Conditions.
10.2 If jd99 becomes aware that personal data has been collected from an individual below the minimum age, that Account will be immediately closed, all balances voided, and the relevant personal data deleted without delay.
11.1 jd99 implements the following technical and organisational security measures to protect your personal data:
11.2 Notwithstanding these measures, no internet-based transmission or storage system is unconditionally secure. jd99 encourages all players to use strong, unique passwords and to enable two-factor authentication on their jd99 account as additional personal security measures.
12.1 The jd99 platform integrates third-party services including payment gateways and live casino streaming providers. These third parties operate under their own privacy policies and data processing agreements. jd99 requires all third-party providers processing personal data on its behalf to do so only in accordance with jd99's instructions and in compliance with applicable data protection law.
12.2 jd99's Privacy Policy does not extend to third-party services accessed via links on the jd99 platform. Players are advised to review the privacy policies of any third-party services they interact with independently of jd99.
13.1 jd99 reserves the right to update this Privacy Policy at any time. The date of the most recent revision is indicated at the top of this document. Material changes will be communicated to registered players via a notice on the platform or by email to the registered address.
13.2 Continued use of the jd99 platform following publication of an amended Privacy Policy constitutes acceptance of the revised policy. If you do not accept the revised policy, you must cease using the platform and may request account closure via jd99 live chat support.
14.1 For any questions, concerns, or requests relating to this Privacy Policy or to your personal data held by jd99, please contact us via:
14.2 jd99 aims to acknowledge all privacy-related enquiries within one business day. Formal data subject requests will be resolved within 30 calendar days as required by applicable law.
14.3 If you are dissatisfied with jd99's handling of your personal data, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction. Malaysian players may refer concerns to the Personal Data Protection Commissioner of Malaysia.
256-bit SSL, no data selling, PDPA-aligned practices — your personal information is treated with the same discretion and security as your MYR balance. Ready to play?
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